Frequently Asked Questions
Is this real? I can leave my kids and run errands by myself?
YES! We are here to give you a break and provide a fun and interactive learning place for your children. Drop them off, enjoy some productive time away and return to happy, tired kiddos.
What do I need to do?
Our registration form will ask basic questions including your child’s comforts and likes, any allergy or diet information along with your contact information. In South Carolina, because we are a licensed child care facility, we are required to have your child’s official DHEC Immunization or Exemption form, along with a complete DSS 2900 and our Policies/Medical Authorization agreement signed. You can find all required forms here and complete them in the comfort of your own home. The DHEC Immunization form should be available at your pediatrician’s office.
When you come in for the first time you will pay the $25 registration fee and sign a client agreement.
CHOOSE YOUR LOCATION to start registration.
What should I bring?
We are a shoe-free facility, so your child must wear socks at all times. We have plenty of extras available to rent or buy. For small children, be sure to also bring diapers, wipes, a sippy cup and a spare change of clothes. You are welcome to use one of our storage cubbies to stash shoes, jackets and other items.
What do I leave at home?
For safety and health reasons, we do not allow any outside toys or food. Small children may bring a soft blanket or other small comfort item, but we ask that you leave all other possessions at home or in a storage cubby in our welcome area. Kids Garden has dedicated extensive research to sourcing the best toys and products for our eco-friendly center. Our play space is a time for new discovery, and we encourage children to try new activities.
What will my children eat?
Kids eat balanced, nutritious meals and snacks at Kids Garden. We do not permit outside food, but rather provide healthy sandwiches, fruits, veggies and whole grains that are available daily for a small fee.
Who can pick up my child?
When you register, we’ll ask you to provide an emergency contact and the names of anyone you’d like to authorize for pickup. Your child will only be released to these individuals once they show photo ID and provide your correct family “code” word. For security, we ask that you notify us at drop off when a different person will be picking up your child. Any adult not in our system will be required to have prior approval in writing from a custodial parent or legal guardian.
What about your staff?
We have an amazing, cheerful team of childcare providers who have education backgrounds, children of their own and years of experience in childcare. Each and everyone of our staff members, or Gardeners as we like to call them, goes through our extensive training process on our safety procedures and classes along with extensive background checks and CPR/First Aid certification.
Is this like a babysitting service?
It is so much MORE. Kids Garden is a drop-in creative arts learning center. Yes, we care for your children while you’re away. We also offer them the opportunity to explore our sensory tables, interactive games, storytelling area, reading nook, creative arts tables, movie nights, pretend play centers and amazing wooden indoor play-set…not to mention socialization with other children. Your kids will beg to come back! Our project-based learning activities have been developed by certified teachers to offer a hands-on, playful, creative environment in which children will work together to learn through interactive play and discovery.
Can my child nap at Kids Garden?
Because we are a drop-in playcare learning center where children stay for a few hours at a time, we do not have nap time. If your child seems sleepy, there are plenty of quiet areas and soft, comfy pillows for resting. And you’re welcome to bring sleepwear to make the transition easier once home, as well as special sheets or blankets for late evenings and our special movie nights.
What should my child wear?
Comfortable clothing that can get messy! They’ll be learning through sensory activities, arts and organized crafts that may involve anything from paints and glue to sand and even mud. While they’re sure to have fun, there’s no guarantee their clothes will remain soil-free so please plan accordingly.
What policies do you enforce?
Our Book of Guidelines details Kids Garden’s safety regulations, rules and policies. You can pick up a booklet in our welcome center or review current policies and procedures here. > (Note that these may change by location.)
Can we host a birthday party at Kids Garden?
Yes! Kids love parties and special events at Kids Garden! You can have our entire play space to yourself for a Sunday morning or afternoon.